Rechargeable Neck and Shoulder Massager with Heat and 8 Rotating Nodes
Product details
Where Motion Meets Precision
This neck and shoulder massager delivers measured rotation through a wireless design. It operates with eight bi-directional nodes that move in alternating patterns to maintain consistent surface interaction. The mechanism provides balanced mechanical operation on the neck, back, and shoulders. Its rechargeable power system removes cable restrictions. The heat function distributes regulated warming across the working area during each cycle.
Rotation That Works on Cue
Each node turns through timed directional sequences to maintain uniform rotational movement. Three speed settings adjust the rotation rate to match user preference. Direction and temperature are managed through a single button for straightforward operation. The unit includes a 15-minute automatic timer that regulates runtime per session. Its heating element maintains a constant range of 104–113°F for controlled temperature management.
Simple Use in Any Setting
This massager includes flexible straps that adjust to various placements. It charges through a Type-C interface and operates wirelessly once powered. The outer layer combines synthetic leather and mesh for airflow and simple surface maintenance. The massager maintains its position during use and is simple to store when not needed. Its structure provides consistent handling whether positioned on the shoulders, back, or waist.
Product Benefits:
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Cordless Function: Operates without cables after charging.
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Rotating Nodes: Eight nodes rotate in alternating directions for uniform motion.
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Temperature Control: Heat mode maintains a consistent temperature range.
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Timed Operation: 15-minute automatic shutoff per session.
- Portable Form: Light-carry build for varied placement.
Specifications:
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Power Source: Rechargeable lithium battery (Type-C charging)
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Operation Time: Up to 120 minutes per charge
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Speed Settings: Three adjustable levels
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Material: Synthetic leather and mesh fabric
- Heating Range: 104–113°F
- Automatic Timer: 15-minute operation cycle
Frequently asked questions
When will my order arrive?
Delivery takes an estimated 5–7 business days in total, in two stages:
- Processing: 1–2 business days to prepare your order.
- Transit: 4–5 business days after your order ships.
Business days are Monday–Friday. Orders placed at or after 3:00 PM (ET), or on a non-business day, begin processing on the next business day. We email your tracking details when your order ships.
Holidays or carrier disruptions may cause delays. If we cannot ship within the processing window, we will contact you with a revised date or offer a full refund for the unshipped order. See our Shipping Policy for details and help with delays.
Where do you ship?
We currently ship to addresses within the United States. Enter your complete delivery address at checkout and check it before placing your order.
If you are unsure whether we can deliver to your address, contact us before ordering. Our Shipping Policy explains the shipping service and estimated delivery times.
Is US shipping free?
We offer free US shipping. There is no minimum order amount. This applies to standard delivery to US addresses.
Once your order is shipped, we send a shipping confirmation with your tracking details. See our Shipping Policy for processing times, delivery estimates and shipping information.
How do I track my order?
When your order ships, we email you a shipping confirmation with your tracking number and a link to follow the delivery. You can also use our Track Your Order page.
If the estimated delivery window has passed or tracking shows a problem, contact us with your order number. We will review the shipment with the carrier and explain the next steps. See our Shipping Policy for help with delayed or missing packages.
Can I return my order?
You can request a change-of-mind return within 30 days of delivery. For a change-of-mind return, items must be unused, with their original packaging and accessories. Contact us before returning. Return postage is your responsibility unless the issue is our error.
These change-of-mind conditions do not limit your rights for defective, damaged or incorrect items. Email info@charbiechloe.com with your order number and reason for the return; we will send the return address and instructions.
We inspect returns within 3 business days of receipt. Approved refunds are issued to the original payment method within 7 calendar days after approval. Read our Return & Refund Policy for eligibility and return shipping costs.
How do I start a return?
Email info@charbiechloe.com with your order number and the reason for your return, within 30 days of delivery. Please wait for our authorization and return instructions before sending anything back.
We send the return address and instructions by email after reviewing your request. Use the address in those instructions. The change-of-mind return window does not limit your rights for defective, damaged or incorrect items. Read our Return & Refund Policy for the item condition requirements and return shipping costs.
When is an approved refund processed?
We inspect your return within 3 business days of receiving it and email you the result. If approved, we issue the refund to your original payment method within 7 calendar days after approval.
No restocking fee is deducted. Your bank or payment provider may take additional time to display the credit after we issue it. See our Return & Refund Policy for the complete process. For an update, contact us with your order number.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective or different from what you ordered, email info@charbiechloe.com with your order number and a description of the problem. Photos of the item and packaging, where available, help us review it.
We will explain the available options, such as a replacement or refund, and any return instructions. Opening or using an item to discover a fault does not automatically make it ineligible. Please contact us before sending it back. See our Return & Refund Policy for details.
How do I choose a product option?
Check the product description for the dimensions, materials, compatibility and included items that matter to you. Use the option selectors on the product page to choose the version you want, then check your selection in the cart.
If a measurement or compatibility detail is missing, ask us before ordering and include the product name or link so we can help you choose.
How can I pay securely?
We accept Visa, Mastercard, American Express, Google Pay and Apple Pay. Your payment is completed through Shopify checkout over an encrypted connection. Wallet options depend on your device and browser.
All prices and order totals are in US dollars (USD). You can review your order total before completing payment. Visit Payment Options for details about payment methods, currency and order confirmation.
Can I change or cancel my order?
Email info@charbiechloe.com as soon as possible with your order number. We will check whether we can stop your order before it is handed to the carrier. If the cancellation is confirmed, we will promptly refund the payment to your original payment method. For an address or product change, we will check what can still be updated.
Once the carrier has received your order, we generally cannot intercept it. You can request an eligible return after delivery under our Return & Refund Policy.
If shipment is delayed, we will contact you so you can accept the revised date or cancel the unshipped order for a full refund. A refund for an unshipped order canceled because we cannot ship on time is issued promptly, within seven business days of cancellation; no return or inspection is required. See our Shipping Policy for the delay process.
How do I contact customer service?
For product questions, order updates, returns or any other help, email info@charbiechloe.com, call +1 (917) 722-7496 or use our contact form. If you have already ordered, include your order number.
We reply within 1 business day . Our customer service hours are Monday–Friday, 9:00 am–5:30 pm (ET). Our full contact details and business address are on the Contact Us page.
I work long hours at a desk and usually end the day with a stiff neck and sore shoulders. This massager has honestly made a big difference. The kneading feels deep without being painful, and the heat adds a nice level of comfort. I like that I can control the pressure using the straps. Easy to use and feels solid so far. I reach for it almost every night now.
Strong massage, comfortable fit, and easy to use. Helps a lot with neck and shoulder tension. No complaints.
I like that I can use it while sitting on the couch or during long car rides (as a passenger princess hehe). The massage is consistent and targets sore areas nicely. Heat is subtle but comforting.
Bought this as a gift and ended up ordering one for myself. Very relaxing, easy to control, and feels sturdy. Everyone who’s tried it likes it.
great buy!
Great massager, and the heat adds just the right warmth.
Excellent Quality!!
Very easy to use and does exactly what it’s supposed to do. Fits well on my shoulders and feels comfortable while running.
SUPER RELAXING!
Perfect for travel, love how portable it is.
It is a very good product, it helps a lot with muscle pain in the lumbar area
Didn’t expect it to be this powerful. The nodes really get into tight spots, especially around the shoulders. Heat feels soothing and not overwhelming. Definitely helps me unwind.
