Dehumidifier with 12L Tank, Continuous Drain, with WiFi Control
Product details
Compact Form with Expandable Water Capacity
This dehumidifier uses a cube-style structure that can extend or nest based on usage needs. When expanded, it supports a 12L water tank, allowing longer operation between emptying cycles. The removable bucket allows simple handling during manual draining. Its shape supports use in basements, bathrooms, bedrooms, or crawlspaces without taking up excess floor space. The nested design allows compact storage when not in use.
Moisture Removal with Smart Operation
The unit removes up to 11L of moisture per day and allows humidity adjustment between 35 percent and 85 percent. It includes three fan speeds to match different room conditions and airflow levels. Built-in WiFi allows control through a mobile app, so settings can be adjusted without being near the unit. Voice command support enables operation when connected to compatible home systems. Auto restart resumes previous settings after a power interruption. Auto defrost helps maintain function during lower temperature use.
Flexible Setup for Every Room
This dehumidifier supports both manual tank collection and continuous drainage using the included drain hose and adapter. Continuous mode directs water to a drain, reducing the need for frequent emptying. It operates using a standard plug connection. The washable air filter can be removed and cleaned for regular maintenance without replacement parts. The unit weighs 33 lb and can be repositioned within the home when needed.
Product Benefits:
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Continuous Drain Option: Directs water through a hose instead of using the tank.
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Smart Control Access: Adjust settings using a mobile app or voice commands.
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Large Water Tank: Holds up to 12L for fewer emptying cycles.
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Washable Filter: Removable filter can be cleaned and reused.
- Flexible Placement: Suitable for basements, bedrooms, and utility areas.
Specifications:
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Material: Plastic housing with internal metal components
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Weight: 33 lb
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Power Source: Plug-in, 214 watts
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Coverage Area: Up to 1,500 square feet
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Dehumidification Capacity: 11L per day
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Tank Capacity: 12L
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Air Flow Capacity: 150 cubic feet per minute
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Number of Speeds: 3
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Humidity Range: 35 percent to 85 percent
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Operating Mode: Continuous or manual tank collection
- Included Components: Air filter, drain hose, garden hose adapter, water tank, user manual
Frequently asked questions
When will my order arrive?
Delivery takes an estimated 5–7 business days in total, in two stages:
- Processing: 1–2 business days to prepare your order.
- Transit: 4–5 business days after your order ships.
Business days are Monday–Friday. Orders placed at or after 3:00 PM (ET), or on a non-business day, begin processing on the next business day. We email your tracking details when your order ships.
Holidays or carrier disruptions may cause delays. If we cannot ship within the processing window, we will contact you with a revised date or offer a full refund for the unshipped order. See our Shipping Policy for details and help with delays.
Where do you ship?
We currently ship to addresses within the United States. Enter your complete delivery address at checkout and check it before placing your order.
If you are unsure whether we can deliver to your address, contact us before ordering. Our Shipping Policy explains the shipping service and estimated delivery times.
Is US shipping free?
We offer free US shipping. There is no minimum order amount. This applies to standard delivery to US addresses.
Once your order is shipped, we send a shipping confirmation with your tracking details. See our Shipping Policy for processing times, delivery estimates and shipping information.
How do I track my order?
When your order ships, we email you a shipping confirmation with your tracking number and a link to follow the delivery. You can also use our Track Your Order page.
If the estimated delivery window has passed or tracking shows a problem, contact us with your order number. We will review the shipment with the carrier and explain the next steps. See our Shipping Policy for help with delayed or missing packages.
Can I return my order?
You can request a change-of-mind return within 30 days of delivery. For a change-of-mind return, items must be unused, with their original packaging and accessories. Contact us before returning. Return postage is your responsibility unless the issue is our error.
These change-of-mind conditions do not limit your rights for defective, damaged or incorrect items. Email info@charbiechloe.com with your order number and reason for the return; we will send the return address and instructions.
We inspect returns within 3 business days of receipt. Approved refunds are issued to the original payment method within 7 calendar days after approval. Read our Return & Refund Policy for eligibility and return shipping costs.
How do I start a return?
Email info@charbiechloe.com with your order number and the reason for your return, within 30 days of delivery. Please wait for our authorization and return instructions before sending anything back.
We send the return address and instructions by email after reviewing your request. Use the address in those instructions. The change-of-mind return window does not limit your rights for defective, damaged or incorrect items. Read our Return & Refund Policy for the item condition requirements and return shipping costs.
When is an approved refund processed?
We inspect your return within 3 business days of receiving it and email you the result. If approved, we issue the refund to your original payment method within 7 calendar days after approval.
No restocking fee is deducted. Your bank or payment provider may take additional time to display the credit after we issue it. See our Return & Refund Policy for the complete process. For an update, contact us with your order number.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective or different from what you ordered, email info@charbiechloe.com with your order number and a description of the problem. Photos of the item and packaging, where available, help us review it.
We will explain the available options, such as a replacement or refund, and any return instructions. Opening or using an item to discover a fault does not automatically make it ineligible. Please contact us before sending it back. See our Return & Refund Policy for details.
How do I choose a product option?
Check the product description for the dimensions, materials, compatibility and included items that matter to you. Use the option selectors on the product page to choose the version you want, then check your selection in the cart.
If a measurement or compatibility detail is missing, ask us before ordering and include the product name or link so we can help you choose.
How can I pay securely?
We accept Visa, Mastercard, American Express, Google Pay and Apple Pay. Your payment is completed through Shopify checkout over an encrypted connection. Wallet options depend on your device and browser.
All prices and order totals are in US dollars (USD). You can review your order total before completing payment. Visit Payment Options for details about payment methods, currency and order confirmation.
Can I change or cancel my order?
Email info@charbiechloe.com as soon as possible with your order number. We will check whether we can stop your order before it is handed to the carrier. If the cancellation is confirmed, we will promptly refund the payment to your original payment method. For an address or product change, we will check what can still be updated.
Once the carrier has received your order, we generally cannot intercept it. You can request an eligible return after delivery under our Return & Refund Policy.
If shipment is delayed, we will contact you so you can accept the revised date or cancel the unshipped order for a full refund. A refund for an unshipped order canceled because we cannot ship on time is issued promptly, within seven business days of cancellation; no return or inspection is required. See our Shipping Policy for the delay process.
How do I contact customer service?
For product questions, order updates, returns or any other help, email info@charbiechloe.com, call +1 (917) 722-7496 or use our contact form. If you have already ordered, include your order number.
We reply within 1 business day . Our customer service hours are Monday–Friday, 9:00 am–5:30 pm (ET). Our full contact details and business address are on the Contact Us page.
The continuous drain option is genuinely brilliant for a utility room or basement setup. Just ran the hose to the nearest drain and now it runs completely hands-free. The WiFi control means I can switch modes or check the humidity reading without even going into the room.
My last dehumidifier had a tiny tank that needed emptying twice a day, which drove me absolutely mad. This one has a massive 12L tank and I've also got it set up with continuous drain so I genuinely never think about it anymore. Night and day difference.
Told my neighbour to get one after she mentioned her current dehumidifier kept cutting out and needed constant babysitting. She picked this up and messaged me saying she loves being able to just check the humidity level on her phone without going down to the basement every hour.
Really happy with this. The basement feels noticeably drier and fresher since I got it.
What I really like is being able to set a target humidity level through the app and just let it do its thing. It kicks on when it needs to and stops when it hits the target. The 12L tank means even on damp days it takes a long time to fill up if I'm not using the continuous drain.
Does exactly what it says.
I was a bit skeptical about whether the WiFi would actually be useful or just a gimmick, but being able to set schedules and check it from my phone has honestly made a real difference. I can see exactly what the humidity is doing without leaving the sofa.
honestly just runs quietly in the background and does its job. plugged in the continuous drain hose and haven't touched it since. my old one used to leak everywhere around the drain connection but this one fits securely and hasn't given me a single issue.
noticed it actually pulls a surprising amount of moisture out on humid days. the tank fills up faster than you'd expect which just shows how much damp air there was. switched to continuous drain after a while and it's been running non-stop without any fuss 🔥.
Being able to monitor humidity levels remotely through the app is something I use more than I expected. I can see if a room is getting damp before it becomes a problem, and adjust the settings straight from my phone. The fan speed options are a nice touch too, quiet on low.
Really impressive how much moisture it pulls out. The room it's in feels completely different now, walls are dry and there's no more condensation on the windows. Very satisfied.
Solid bit of kit. Easy to set up the drain and the WiFi connected first try. No complaints at all.
Very pleased with this purchase. It runs quietly enough that I barely notice it, and the app is simple to use. Would recommend it to anyone with a damp room.
GREAT LITTLE UNIT, DOES THE JOB WELL!!
does what it's supposed to, happy with it 👍!
