Cooling Adjustable Memory Foam Queen Size 2-Pack Pillows Set
Product details
Fluff It Your Way
This pillow set features shredded memory foam filling that can be adjusted to suit your preferred height and firmness. By adding or removing the fill, you can modify the loft based on how you position the pillow. Each queen size pillow measures 20 x 30 in, offering a familiar shape that works with standard bedding and pillowcases.
Cooler Nights, Thoughtful Design
The interior combines gel-infused memory foam with supportive fibers to maintain an even structure across the surface. The shredded design allows airflow between the fill, while the outer cover supports ventilation and moisture control. This construction helps keep the pillow evenly distributed without noticeable clumping during regular use.
Made for Everyday Living
Each pillow includes a zippered outer cover that can be removed for machine washing. The flexible structure allows the pillow to be folded or adjusted for storage when needed. It can also be repositioned for different uses such as back or leg, depending on your setup at home.
Product Benefits:
- Adjustable Loft: Modify height and firmness by adding or removing fill
- Cooling Design: Gel-infused foam and breathable cover support airflow
- Even Fill Structure: Shredded foam reduces uneven distribution during use
- Washable Cover: Removable zippered cover allows machine cleaning
- Multi-Purpose Use: Can be positioned for head, back, or leg
Specifications:
- Fill Material: Gel infused shredded memory foam with fiber blend
- Pillow Type: Bed pillow
- Size per pillow: 20 x 30 in
- Pack Size: 2 pillows per set
- Cover: Removable zippered outer cover, machine washable
- Adjustability: Refillable design for customizable loft
- Construction: Shredded foam for airflow and even distribution
Frequently asked questions
When will my order arrive?
Delivery takes an estimated 5–7 business days in total, in two stages:
- Processing: 1–2 business days to prepare your order.
- Transit: 4–5 business days after your order ships.
Business days are Monday–Friday. Orders placed at or after 3:00 PM (ET), or on a non-business day, begin processing on the next business day. We email your tracking details when your order ships.
Holidays or carrier disruptions may cause delays. If we cannot ship within the processing window, we will contact you with a revised date or offer a full refund for the unshipped order. See our Shipping Policy for details and help with delays.
Where do you ship?
We currently ship to addresses within the United States. Enter your complete delivery address at checkout and check it before placing your order.
If you are unsure whether we can deliver to your address, contact us before ordering. Our Shipping Policy explains the shipping service and estimated delivery times.
Is US shipping free?
We offer free US shipping. There is no minimum order amount. This applies to standard delivery to US addresses.
Once your order is shipped, we send a shipping confirmation with your tracking details. See our Shipping Policy for processing times, delivery estimates and shipping information.
How do I track my order?
When your order ships, we email you a shipping confirmation with your tracking number and a link to follow the delivery. You can also use our Track Your Order page.
If the estimated delivery window has passed or tracking shows a problem, contact us with your order number. We will review the shipment with the carrier and explain the next steps. See our Shipping Policy for help with delayed or missing packages.
Can I return my order?
You can request a change-of-mind return within 30 days of delivery. For a change-of-mind return, items must be unused, with their original packaging and accessories. Contact us before returning. Return postage is your responsibility unless the issue is our error.
These change-of-mind conditions do not limit your rights for defective, damaged or incorrect items. Email info@charbiechloe.com with your order number and reason for the return; we will send the return address and instructions.
We inspect returns within 3 business days of receipt. Approved refunds are issued to the original payment method within 7 calendar days after approval. Read our Return & Refund Policy for eligibility and return shipping costs.
How do I start a return?
Email info@charbiechloe.com with your order number and the reason for your return, within 30 days of delivery. Please wait for our authorization and return instructions before sending anything back.
We send the return address and instructions by email after reviewing your request. Use the address in those instructions. The change-of-mind return window does not limit your rights for defective, damaged or incorrect items. Read our Return & Refund Policy for the item condition requirements and return shipping costs.
When is an approved refund processed?
We inspect your return within 3 business days of receiving it and email you the result. If approved, we issue the refund to your original payment method within 7 calendar days after approval.
No restocking fee is deducted. Your bank or payment provider may take additional time to display the credit after we issue it. See our Return & Refund Policy for the complete process. For an update, contact us with your order number.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective or different from what you ordered, email info@charbiechloe.com with your order number and a description of the problem. Photos of the item and packaging, where available, help us review it.
We will explain the available options, such as a replacement or refund, and any return instructions. Opening or using an item to discover a fault does not automatically make it ineligible. Please contact us before sending it back. See our Return & Refund Policy for details.
How do I choose a product option?
Check the product description for the dimensions, materials, compatibility and included items that matter to you. Use the option selectors on the product page to choose the version you want, then check your selection in the cart.
If a measurement or compatibility detail is missing, ask us before ordering and include the product name or link so we can help you choose.
How can I pay securely?
We accept Visa, Mastercard, American Express, Google Pay and Apple Pay. Your payment is completed through Shopify checkout over an encrypted connection. Wallet options depend on your device and browser.
All prices and order totals are in US dollars (USD). You can review your order total before completing payment. Visit Payment Options for details about payment methods, currency and order confirmation.
Can I change or cancel my order?
Email info@charbiechloe.com as soon as possible with your order number. We will check whether we can stop your order before it is handed to the carrier. If the cancellation is confirmed, we will promptly refund the payment to your original payment method. For an address or product change, we will check what can still be updated.
Once the carrier has received your order, we generally cannot intercept it. You can request an eligible return after delivery under our Return & Refund Policy.
If shipment is delayed, we will contact you so you can accept the revised date or cancel the unshipped order for a full refund. A refund for an unshipped order canceled because we cannot ship on time is issued promptly, within seven business days of cancellation; no return or inspection is required. See our Shipping Policy for the delay process.
How do I contact customer service?
For product questions, order updates, returns or any other help, email info@charbiechloe.com, call +1 (917) 722-7496 or use our contact form. If you have already ordered, include your order number.
We reply within 1 business day . Our customer service hours are Monday–Friday, 9:00 am–5:30 pm (ET). Our full contact details and business address are on the Contact Us page.
What I noticed right away is that the cover actually feels cool to the touch, not just marketed as cooling but genuinely feels different from a regular pillowcase underneath. After sleeping on it for a while it stays noticeably cooler than my old pillows did through the night.
good stuff, does exactly what it says!
ABSOLUTELY LOVE THESE.
Told my sister to grab these because she kept complaining her pillows ran hot at night. She was skeptical since she always sleeps warm, but she texted me after the first week saying she actually woke up comfortable. The cooling cover really does make a difference.
Comfortable and well made. My sleep has genuinely improved since switching to these and I find myself actually looking forward to going to bed. The support is just right and the cooling cover keeps things comfortable all night. Would absolutely recommend to anyone looking for a quality pillow upgrade.
Really happy with this purchase. Both pillows feel consistent in quality and the cooling effect is noticeable especially in warmer months.
The zipper on the inner liner feels solid and the outer cover zips off easily for washing. I appreciate that the materials feel quality when you handle them, not cheap or thin. For a pillow set this is well made.
My last set of memory foam pillows went completely flat within a few months and I had to fold them just to get any support. These have stayed firm and supportive since I got them, no flattening at all. Really glad I gave memory foam another shot.
these are just really nice pillows, nothing more to say!!
getting two in a set is just practical, one for each side of the bed and they match perfectly. The memory foam has a slow sink to it that cradles your head without that sinking too deep feeling some foam pillows have. Really comfortable texture.
My husband and I both have completely different preferences for pillow firmness, which used to mean buying two totally different pillows. With these we each just adjusted the fill to what we wanted and that was that. Works out perfectly for us.
PERFECT PILLOWS!!
My sleep quality has noticeably improved. The pillow contours well and the cooling cover really helps since I tend to run warm at night. Having a matching set was a bonus I did not think I would care about but it looks nice too.
The fact that you can pull out or add fill to adjust the loft is something I use more than I expected. I sleep on my back mostly but sometimes shift to my side, and I found a thickness in between that works really well for both. Nice to have that control.
Very pleased with this. The quality feels solid and both pillows in the set are identical, which I appreciated.
Great value getting two at once. They feel premium and have held up well since I started using them.
Supportive without being too stiff. Exactly what I was looking for.
honestly did not expect to care this much about pillows but here we are 😊
ok so i used to wake up with a stiff neck basically every morning and blamed my mattress forever. got these on a whim and honestly the adjustable fill was the game changer, i just took some out until it felt right for how i sleep on my side. neck has been way better since.
happy with it, simple as that
