Adjustable Cooling Gel Memory Foam Bed Pillows with Washable Cover
Product details
Adjustable Fill Design
These pillows are made with shredded gel memory foam that can be adjusted through a side zipper opening. Users can add or remove fill to change the pillow height and firmness based on their preferred setup. The shredded foam pieces spread evenly inside the pillow while helping maintain consistent distribution during regular use.
Breathable Structure & Foam Core
The pillows combine gel-infused shredded memory foam with a breathable outer cover designed for airflow. The open foam structure creates space between the foam pieces to allow air circulation throughout the pillow. The textured outer fabric adds ventilation across the surface while helping the pillow maintain its shape during everyday use.
Simple Maintenance & Standard Fit
Each pillow includes a removable zippered outer cover that can be machine washed separately in cold water. The foam fill remains enclosed inside an inner liner, allowing the cover to be cleaned without handling the internal fill directly. The standard rectangular shape fits most common pillowcases used in household bedding.
Product Benefits:
- Adjustable Fill System: Side zipper opening allows easy adjustment of pillow height and firmness
- Gel Memory Foam Core: Shredded gel-infused foam can be redistributed inside the pillow as needed
- Breathable Construction: Open foam structure and textured cover support airflow throughout the pillow
- Removable Outer Cover: Zippered cover can be removed for separate machine washing
Specifications:
- Fill Material: Gel-infused shredded memory foam
- Pillow Type: Adjustable bed pillow
- Adjustability: Side zipper access for fill adjustment
- Cover Type: Removable textured fabric cover
- Closure Type: Zipper closure
- Care Instructions: Machine washable outer cover in cold water
- Shape: Rectangular pillow
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Size Options:
- Standard: 20 x 26 in
- Queen: 24 x 30 in
- King: 26 x 36 in
Frequently asked questions
When will my order arrive?
Delivery takes an estimated 5–7 business days in total, in two stages:
- Processing: 1–2 business days to prepare your order.
- Transit: 4–5 business days after your order ships.
Business days are Monday–Friday. Orders placed at or after 3:00 PM (ET), or on a non-business day, begin processing on the next business day. We email your tracking details when your order ships.
Holidays or carrier disruptions may cause delays. If we cannot ship within the processing window, we will contact you with a revised date or offer a full refund for the unshipped order. See our Shipping Policy for details and help with delays.
Where do you ship?
We currently ship to addresses within the United States. Enter your complete delivery address at checkout and check it before placing your order.
If you are unsure whether we can deliver to your address, contact us before ordering. Our Shipping Policy explains the shipping service and estimated delivery times.
Is US shipping free?
We offer free US shipping. There is no minimum order amount. This applies to standard delivery to US addresses.
Once your order is shipped, we send a shipping confirmation with your tracking details. See our Shipping Policy for processing times, delivery estimates and shipping information.
How do I track my order?
When your order ships, we email you a shipping confirmation with your tracking number and a link to follow the delivery. You can also use our Track Your Order page.
If the estimated delivery window has passed or tracking shows a problem, contact us with your order number. We will review the shipment with the carrier and explain the next steps. See our Shipping Policy for help with delayed or missing packages.
Can I return my order?
You can request a change-of-mind return within 30 days of delivery. For a change-of-mind return, items must be unused, with their original packaging and accessories. Contact us before returning. Return postage is your responsibility unless the issue is our error.
These change-of-mind conditions do not limit your rights for defective, damaged or incorrect items. Email info@charbiechloe.com with your order number and reason for the return; we will send the return address and instructions.
We inspect returns within 3 business days of receipt. Approved refunds are issued to the original payment method within 7 calendar days after approval. Read our Return & Refund Policy for eligibility and return shipping costs.
How do I start a return?
Email info@charbiechloe.com with your order number and the reason for your return, within 30 days of delivery. Please wait for our authorization and return instructions before sending anything back.
We send the return address and instructions by email after reviewing your request. Use the address in those instructions. The change-of-mind return window does not limit your rights for defective, damaged or incorrect items. Read our Return & Refund Policy for the item condition requirements and return shipping costs.
When is an approved refund processed?
We inspect your return within 3 business days of receiving it and email you the result. If approved, we issue the refund to your original payment method within 7 calendar days after approval.
No restocking fee is deducted. Your bank or payment provider may take additional time to display the credit after we issue it. See our Return & Refund Policy for the complete process. For an update, contact us with your order number.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective or different from what you ordered, email info@charbiechloe.com with your order number and a description of the problem. Photos of the item and packaging, where available, help us review it.
We will explain the available options, such as a replacement or refund, and any return instructions. Opening or using an item to discover a fault does not automatically make it ineligible. Please contact us before sending it back. See our Return & Refund Policy for details.
How do I choose a product option?
Check the product description for the dimensions, materials, compatibility and included items that matter to you. Use the option selectors on the product page to choose the version you want, then check your selection in the cart.
If a measurement or compatibility detail is missing, ask us before ordering and include the product name or link so we can help you choose.
How can I pay securely?
We accept Visa, Mastercard, American Express, Google Pay and Apple Pay. Your payment is completed through Shopify checkout over an encrypted connection. Wallet options depend on your device and browser.
All prices and order totals are in US dollars (USD). You can review your order total before completing payment. Visit Payment Options for details about payment methods, currency and order confirmation.
Can I change or cancel my order?
Email info@charbiechloe.com as soon as possible with your order number. We will check whether we can stop your order before it is handed to the carrier. If the cancellation is confirmed, we will promptly refund the payment to your original payment method. For an address or product change, we will check what can still be updated.
Once the carrier has received your order, we generally cannot intercept it. You can request an eligible return after delivery under our Return & Refund Policy.
If shipment is delayed, we will contact you so you can accept the revised date or cancel the unshipped order for a full refund. A refund for an unshipped order canceled because we cannot ship on time is issued promptly, within seven business days of cancellation; no return or inspection is required. See our Shipping Policy for the delay process.
How do I contact customer service?
For product questions, order updates, returns or any other help, email info@charbiechloe.com, call +1 (917) 722-7496 or use our contact form. If you have already ordered, include your order number.
We reply within 1 business day . Our customer service hours are Monday–Friday, 9:00 am–5:30 pm (ET). Our full contact details and business address are on the Contact Us page.
I was a little skeptical about whether the cooling gel would actually do anything or just be a gimmick. Been sleeping on it for a while now and genuinely notice a difference, especially in warmer months. My neck feels way better in the mornings too.
My last memory foam pillow turned into a rock after a few washes and the cover got all warped. This one has held up really well, the cover comes out of the wash looking totally normal and the foam still feels the same as when I got it.
honestly just bought this because my old pillow was trapping so much heat and I kept waking up sweaty. this one actually stays cool through the night, not just for the first hour like some do.
Sleeps so cool.
Told my friend to get one after she mentioned she was nervous about memory foam being too firm and not adjustable enough for her sleep style. She ended up loving it, said she just took out a bit of the fill and it was perfect for her.
Soft but still supportive, really nice balance. 😊!
LOVE THIS PILLOW.
What I really like is that you can actually take fill out to make it softer or flatter depending on how you sleep. I sleep on my side and took a little out and it cradles my neck just right now. Never had a pillow I could actually customize like that before.
The cover unzips really easily and goes straight in the washing machine, which I appreciate because I hate anything that requires special care. It comes out soft and fits back on cleanly without stretching or bunching.
Best sleep I've had in a long time. My neck used to bother me every morning and since I got this it's been so much better. Would absolutely buy again.
this is genuinely one of the better things i've bought for my bedroom, the cooling actually works and the foam doesn't go flat!
Very pleased with this. The quality feels solid and it has made a noticeable difference in how rested I feel.
ok this thing is actually so good, i tell everyone who complains about sleeping hot to just get it!
Does the job well. Easy to keep clean and comfortable every night.
REALLY HAPPY WITH IT. DOES EXACTLY WHAT IT SAYS!!
you can feel that the memory foam is good quality just by pressing into it. it responds slowly and evenly, not like the cheap stuff that just kind of collapses in one spot. my head feels properly supported no matter which way I turn.
