Adjustable Aluminum Toilet Support Rail with Grips, Foldable
Product details
Stable Support That Fits
This freestanding rail adds side handholds around the bowl for steady sit and stand movements. The frame uses aluminum tubing to keep weight low while maintaining stiffness. A broad stance and textured feet help the base stay firmly positioned on tile or vinyl. Foam grips at the armrests improve hold when hands are wet. The compact footprint clears typical tank lids and supply lines so placement stays close to the rim. Crossbar geometry maintains clearance around seat hinges and bolt caps for proper alignment.
Adjustments and Build
Height adjusts from 24 to 31 inches to align handles near hip level for various setups. Width adjusts from 20 to 25 inches to span round and elongated bowls, including one-piece toilets. Crossbars limit flex when holding up to the 300-lb load rating. The gray finish blends with fixtures and shows contact points clearly for hand placement. Replacement rubber feet with suction pads are included for high-gloss floors. Height posts include clear index marks to repeat a preferred setting after storage.
Set up, Fold, Store
Assembly uses captive pins and knurled knobs, so no tools are required. Joints fold along the side rails for closet or vehicle transport. Surfaces wipe with non-abrasive cleaners; foam grips air-dry after rinsing. The 7.63-lb weight makes repositioning straightforward when sharing a bathroom. When folded, the frame stands upright against a wall for compact staging. Hinge stops manage the arc during folding to keep hands clear of moving joints.
Product Benefits:
- Adjustable Height (24–31 in): Positions handles to match reach and toilet height.
- Adjustable Width (20–25 in): Fits both round and elongated toilet footprints for flexible setup.
- Textured Foam Grips: Provide stable hand contact.
- Wide Base Design: Broad stance with rubber feet helps reduce shifting on smooth surfaces.
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Foldable Frame Structure: Collapses for compact storage or travel without removing parts.
Specifications:
- Color: Gray
- Material: Aluminum tubing
- Handle height range: 24 to 31 inches
- Width range: 20 to 25 inches
- Load rating: up to 300 lbs
- Grip surface: Soft foam armrest covers
- Feet: Rubber tips with suction pads; two spares included
- Foldability: Side rails collapse for storage and transport
- Assembly: Tool-free pins and knobs
Frequently asked questions
When will my order arrive?
Delivery takes an estimated 5–7 business days in total, in two stages:
- Processing: 1–2 business days to prepare your order.
- Transit: 4–5 business days after your order ships.
Business days are Monday–Friday. Orders placed at or after 3:00 PM (ET), or on a non-business day, begin processing on the next business day. We email your tracking details when your order ships.
Holidays or carrier disruptions may cause delays. If we cannot ship within the processing window, we will contact you with a revised date or offer a full refund for the unshipped order. See our Shipping Policy for details and help with delays.
Where do you ship?
We currently ship to addresses within the United States. Enter your complete delivery address at checkout and check it before placing your order.
If you are unsure whether we can deliver to your address, contact us before ordering. Our Shipping Policy explains the shipping service and estimated delivery times.
Is US shipping free?
We offer free US shipping. There is no minimum order amount. This applies to standard delivery to US addresses.
Once your order is shipped, we send a shipping confirmation with your tracking details. See our Shipping Policy for processing times, delivery estimates and shipping information.
How do I track my order?
When your order ships, we email you a shipping confirmation with your tracking number and a link to follow the delivery. You can also use our Track Your Order page.
If the estimated delivery window has passed or tracking shows a problem, contact us with your order number. We will review the shipment with the carrier and explain the next steps. See our Shipping Policy for help with delayed or missing packages.
Can I return my order?
You can request a change-of-mind return within 30 days of delivery. For a change-of-mind return, items must be unused, with their original packaging and accessories. Contact us before returning. Return postage is your responsibility unless the issue is our error.
These change-of-mind conditions do not limit your rights for defective, damaged or incorrect items. Email info@charbiechloe.com with your order number and reason for the return; we will send the return address and instructions.
We inspect returns within 3 business days of receipt. Approved refunds are issued to the original payment method within 7 calendar days after approval. Read our Return & Refund Policy for eligibility and return shipping costs.
How do I start a return?
Email info@charbiechloe.com with your order number and the reason for your return, within 30 days of delivery. Please wait for our authorization and return instructions before sending anything back.
We send the return address and instructions by email after reviewing your request. Use the address in those instructions. The change-of-mind return window does not limit your rights for defective, damaged or incorrect items. Read our Return & Refund Policy for the item condition requirements and return shipping costs.
When is an approved refund processed?
We inspect your return within 3 business days of receiving it and email you the result. If approved, we issue the refund to your original payment method within 7 calendar days after approval.
No restocking fee is deducted. Your bank or payment provider may take additional time to display the credit after we issue it. See our Return & Refund Policy for the complete process. For an update, contact us with your order number.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective or different from what you ordered, email info@charbiechloe.com with your order number and a description of the problem. Photos of the item and packaging, where available, help us review it.
We will explain the available options, such as a replacement or refund, and any return instructions. Opening or using an item to discover a fault does not automatically make it ineligible. Please contact us before sending it back. See our Return & Refund Policy for details.
How do I choose a product option?
Check the product description for the dimensions, materials, compatibility and included items that matter to you. Use the option selectors on the product page to choose the version you want, then check your selection in the cart.
If a measurement or compatibility detail is missing, ask us before ordering and include the product name or link so we can help you choose.
How can I pay securely?
We accept Visa, Mastercard, American Express, Google Pay and Apple Pay. Your payment is completed through Shopify checkout over an encrypted connection. Wallet options depend on your device and browser.
All prices and order totals are in US dollars (USD). You can review your order total before completing payment. Visit Payment Options for details about payment methods, currency and order confirmation.
Can I change or cancel my order?
Email info@charbiechloe.com as soon as possible with your order number. We will check whether we can stop your order before it is handed to the carrier. If the cancellation is confirmed, we will promptly refund the payment to your original payment method. For an address or product change, we will check what can still be updated.
Once the carrier has received your order, we generally cannot intercept it. You can request an eligible return after delivery under our Return & Refund Policy.
If shipment is delayed, we will contact you so you can accept the revised date or cancel the unshipped order for a full refund. A refund for an unshipped order canceled because we cannot ship on time is issued promptly, within seven business days of cancellation; no return or inspection is required. See our Shipping Policy for the delay process.
How do I contact customer service?
For product questions, order updates, returns or any other help, email info@charbiechloe.com, call +1 (917) 722-7496 or use our contact form. If you have already ordered, include your order number.
We reply within 1 business day . Our customer service hours are Monday–Friday, 9:00 am–5:30 pm (ET). Our full contact details and business address are on the Contact Us page.
The rubber feet grip our tile really well and the extra suction pad tips give me peace of mind that it will not slip even when the floor is a little wet.
It was easy to move
Would highly recommend!!
This works perfectly and I’m glad I got it
easy to assemble.
Works great.
highly recommend this product.
It was just the right fit !❤️
adjustable in length and width.
It fit perfectly
Just what we needed after my husbands ankle surgery!
My sister had surgery from an accident and this support rail has been a real help, since it is light enough to move between bathrooms
Just the right support rail for my grandmother!
It folds away fast so the space looks open, a real space saver in our tiny toilet area.
Feels like the one at the hospital, only better. More adjustments, assembly took minutes, and it seems solid. I think this will work great.
Looks very sturdy.
No tools needed for assembly
The aluminum frame feels light but solid and does not wobble when I lean on it.
Easy setup.
